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JMB Albay Gadgets is an online electronics store that is gradually establishing its name on e-commerce in the country since 2012. The company’s extensive product portfolio includes over 100 products ranging from wide selection of gadgets such as mobile phones, laptops, cameras, gaming consoles, tablet, personal computers and gadgets accessories. We are serving different types of clients from all ages from varied places.

JMB ALBAY GADGETS is under the SEC Name Joginder-Manpreet Corporation. Co-owned and managed by Mr. Joginder Singh Brar.

Our Vision

To be known as the leading distributor of the latest and genuine gadgets and gadgets accessories in the country.

Our Mission

JMB ALBAY GADGETS is committed in delivering excellent Customer Experience and making advanced mobile electronics technologies accessible to all Filipinos.

Our Core Values

Client Focus

Quality

Integrity

Team Work

Enjoyment

ALL SALES ARE FINAL. We only allow replacements on the corresponding period given to the product, afterwards it will only fall under  manufacturer’s warranty. Within the replacement duration after your purchase, we do not tolerate replacements for change of color or product model. We will not provide any replacements especially for mishandling incidents even it is within the grace period. Please observe that we only allow replacement FOR FACTORY DEFECT CASES.

  1. JMB Albay Gadgets offers 1 YEAR MANUFACTURE WARRANTY. We will shoulder the repair if it is a factory defect related problem(PARTS not included), otherwise, malfunctions resulting from misuse, software modification, custom ROM, (Android) jailbreak, tampered units, failure to follow instructions in the manual, exposure to dust, dirt sand,water,dropping or shock will not be covered on our warranty.
  2.  Please be notified that when availing our warranty, you can ship it back to us at our address: Ground Floor Yashano Mall Terminal Road 1 Corner, F. Imperial St., Legazpi Port District Legazpi City and we will ship it to the Service Center or if your location is just within the area you can directly avail it there with complete accessories and Sales Invoice of the unit.
  3. Warranty covers only the product itself and does not cover any accessories (lens cap, charger,battery,etc) or consumables.
  4. Please keep your warranty slip (SALES INVOICE). We DO NOT reissue it. Loss of warranty slip shall forfeit the warranty claim.
  5. We can reserve the unit for our clients only for two days.

Please Read Before Purchase
To make sure If the products are In stock Or out of stock
Before clicking Purchase Products please confirm availability. If you
want any color of choice or capacity of products then you can contact us so that we can take necessary action regarding your concerns

We are replying all concerns of our valued clients on Facebook page

https://www.facebook.com/jmbgadgets/
Or text messages. (0908) 867 7885

We are offering 10% discount on selected products on cash purchase
*purchases using Paypal or Credit Credits are not applicable for 10% discount promo

Main Branch / Main office location

Available installments with or without credit cards

To avoid scammers please contact us at 0908-8677885 before deposit.

ADVISORY:

There is no warranty for water-damage incidents including water resistant cameras and other related items.

The conditions stated herein are applicable to all items purchased from JMB Albay Gadgets unless otherwise stated.

We are selling products with Manufacturer warranty.

Manufacturer Warranty:
This means the Manufacturer warrants the covered product to be free from defects or material and workmanship  from date of purchase (warranty period vary depending on the product type). This warranty extends to the original buyer (only or and each successive buyer within the warranty period). JMB ALBAY GADGETS will not be directly and indirectly liable for any violations by the manufacturer of the warranty, including any delays caused by non-availability of parts, while Product is under observation of when Product has been returned for repair work. JMB ALBAY GADGETS liability shall be limited only to assisting and channeling the customer’s complaints and products to manufacturer.
Within the period of this warranty, the Manufacturer will repair or replace, free of charge; any part proving defective in material or workmanship. All warranty repairs and service must be performed by an authorized service center/facility.
All expenses related to replacing or repairing a defective part under this warranty shall be assumed by the Manufacturer except for the shipping expenses, which shall be assumed by the buyer for website orders.

 

Warranty exclusions
This warranty does not apply to any costs, repairs, or services for the following.
1. Service calls to correct the installation of the covered product, or to explain the usage of the product to the buyer.
2. Repairs necessitated by use other than normal home use.
3. Damage resulting from misuse, abuse, accidents, alterations, or improper installation.
4. Corrective work necessitated by repairs made by anyone other than the Manufacturers authorized service technician.

• Change of model and color is not allowed.

HOW TO CLAIM WARRANTY:
• Please follow the instructions below.
• Go to Contact us, give your customer information. Give us the details of the problem.
• Pack only the item/s in question and a photocopy of warranty slip into a box, enclose a letter containing all necessary concerns towards the
product.
• For provincial customers, please provide the waybill number for the returning item.
• For Daraga Albay Customers, just visit our main office.
• Once we receive the item we will then send it to our technical support team for the repair.

If there are any questions,concerning warranty, please feel free to contact us before purchasing.
• For warranty support, allow seven days for check-up and diagnosis.
• After the diagnosis has been completed, if you would like to continue with the repair, it takes about 2-3weeks for the repair to be done.

PLEASE NOTE:
Some units which needs replacement for parts shall take longer since the parts/material required has to be ordered.
50% deposit guarantee is needed for this procedure.
JMB Albay Gadgets will not be held liable for incidences that shall arise from the availing of services from a third party.

For customers who’s entitled for unit replacement, he/she will be informed thru text/email or call if units have been replaced or replacement is available. Customers must claim their unit replacement within 7 days.

 

To avoid scammers please contact us at 0908-8677885 before deposit.

Q. Where is JMB Shop located?

  • Our main branch is located now at Ground Floor Yashano Mall, F. Imperial St., Terminal Road, Brgy. 37 Bitano, Legazpi City. For directions search google
    GOOGLE MAP LINK https://goo.gl/fbhJFx

Q. From what country are products of JMB made?

  • Our products may come from Vietnam, China, Hong Kong & India.
    Our Apple products are designed by Apple in California and assembled by Apple in China.

Q. What types of warranty do we offer for our products?

  • We are offering Manufacturer Warranty on our products.

Q. Why do you have two prices on one item?

  • One item has two prices but with different length of warranty. SRP of an item comes with 1 Year Manufacturer Warranty
    and lower prices comes with 7-30days Manufacturer Warranty.  In order to compete with other online shops, we decided to do so.

Q. Do you issue warranty slips?

  • Yes, the Sales Invoice is the warranty slip and it is being issued after purchase. This slip is presented to claim warranty for defective unit received. For gadgets accessories such as headphones, earphones, powerbank, charging cables etc., full products’ packaging is required together with the Sales Invoice to avail warranty.

Q. How many days do you allow for replacement warranty?

  • Number of days may vary depending on the product type and brand.
    Some brand offers 7 days replacement with conditions like:
    (1) The unit is in its pristine condition (no scratches and other visible damage);
    (2) The unit has factory defect.
  • IPODS/IPADS/MACBOOK:
    (Warranty can be claimed directly to any POWER MAC CENTERS)

Q. Is damage related to water or cracks included in warranty?

  • No. We will shoulder the repair if it is a factory defect related problem(PARTS not included), otherwise, malfunctions resulting from misuse, software modification, custom ROM, (Android) jailbreak, tampered units, failure to follow instructions in the manual, exposure to dust, dirt sand, water, dropping or shock is not covered on our service warranty.
    Warranty covers only the product itself and does not cover any accessories ( charger, battery, etc.) or consumables.

Q. What are the payment methods in JMB?

  • Online Orders:
    Cash deposits through Bank of Philippine Islands (BPI), Banko De Oro (BDO), PayPal, Gcash
    Cash on Delivery nationwide (cash on pick up on LBC branch)
  • Shop Transactions:
    Installment Basis
    BPI Credit Card Users
    Home Credit
    Flexi Finance

Q. Do you accept Layaway?

Yes. The clients are given an option to choose their layaway plans either for 3 months, 6 or 9 months. The product will only be released upon completion of total cost of the product. The price of the product will be agreed upon during the purchase and is not subject to change.

Q. Why are some gadgets only available through order?

Products with the high demand are available on hand and does not need down-payment. Some products/product brands that are usually available by order. A down payment of at least 10% of the total price of the product is needed for products that require ordering.

Q. Why do your products have such low  prices?

The prices of our products are lower than the market price because of online marketing and direct selling. Prices also depends on the product warranty.

Q. What is the difference between your products and those products available in other shops?

Unlike other online stores, our products come with their original package from manufacturer. We are offering lower prices for products than other stores and sometimes lower than the SRP (Suggested Retail Price) for competitive advantage.

Q. Do we offer Discounts?

A. Yes. All products are already discounted. We offer products at its lowest cost. All products are guaranteed authentic and not refurbished.

After Sales Service

We do not promise that our customers will never have a concern or experience a problem. We do promise, however, that if a concern should arise, we will respond appropriately.

Q. What should the customer do if he/she had purchase products with hidden defect?

A. The customer may return the product to the store where he/she made the purchase for product’s diagnosis.

Q. Is there a time limit within which a buyer may return defective products?

A. Yes. The time limit vary depending on the warranty period given.

Q. Can a buyer return defective goods without the Sales Invoice?

A. No. It is required to present the Sales Invoice along side the packaging of the unit.

Q. If the defect is due to mishandling on the part of the buyer, can he still return the item and demand an exchange or refund?

A. No, the warranty covers only hidden defects or shoddy goods.

Q. If an item bought from our Store turns out to be more expensive than a similar item in other store, can the customer return the item and ask for a refund?

A. No, while the consumers have the right to choose and make a canvass of prices, once the sale is consummated and the product has no defect, one cannot return the goods nor ask for a refund.

Q. What is the Store Return and Refund Policy?

A. Our Store Return and Refund Policy is in accordance with the Implementing Rules and Regulations of R.A. 7394, or the Consumer Act of the Philippines.
For items with Service Warranty, customer may go directly to the Service Center or may return the item to our store for repair or forwarding to the Service Center. Sometimes it takes long before the unit be repaired because it is beyond the store’s control, however we are trying our best to make your unit repaired as soon as possible.

Q. If after buying a certain item, a customer changes his mind and wants to return said item, can he invoke the prohibition on “No Return, No
Exchange”?

A. No, the prohibition is not an excuse for the consumers to return the goods because of a change of mind.

Q. How long would it take for returned defective products be repaired or replaced?

The repair period depends on the type of repair to be done. If there are parts to be replaced such as motherboard or LCD, the repair period may take long for non availability of the parts.

What information do we collect?

We collect information from you when you register on our site or place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

1. To personalize your experience
(your information helps us to better respond to your individual needs)

2. To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

3. To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

4. To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.jmbgadgets.com.ph/terms-and-conditions/

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

 

Note: For customers who already have an existing account on our former website, kindly create a new account using this website.

  1. For first time users, create an account.
    Click Login/Register in the top right corner of the website.
    Just fill up the email, password and click REGISTER.
    After that. Now you can Log in to your account.
  2. Search for the product that you want to buy.
    Search for the products in our website and click it.
  3. Read the description and choose specification of the selected product.
    Price of the product vary depending on the features that has been chosen. To see the final price, choose the specification of it, by pointing to the choose option box and clicking it (Memory, Colors, etc.). Some products dont have option box, it means the price first shown is the sole price of the product.
  4. After filing up the option box, the correct price will appear below. Now you can Add to Cart.
  5. This will bring you to Cart section where you can view the total cost of your order.
    You can select from option Continue Shopping or Proceed to Check out if you are done shopping.
  6. Now just fill up the form for Billing Details.
  7. Choose from the payment method applicable.
    We are only accepting payment through bank transactions, Paypal payments (a Paypal invoice will be email to you) and COD.
  8. Click Place Order.
  9. Just wait for the confirmation in your email.
  10. If payment has been made, click on confirm payment, then fill out the required field. You will receive another confirmation message after payment has been cleared.

Your ordered product will be sent through LBC and we’ll give you its tracking number.

Due to high volume of orders, please contact us at our facebook page: www.facebook.com/jmbgadgets or at 0908-867-7885 if you didn’t any response from us.

Contact




    Mobile

    +63.908.867.7885