The conditions stated herein are applicable to all items purchased from JMB Albay Gadgets unless otherwise stated.
We are selling products with Manufacturer warranty.
Manufacturer Warranty:
This means the Manufacturer warrants the covered product to be free from defects or material and workmanship from date of purchase (warranty period vary depending on the product type). This warranty extends to the original buyer (only or and each successive buyer within the warranty period). JMB ALBAY GADGETS will not be directly and indirectly liable for any violations by the manufacturer of the warranty, including any delays caused by non-availability of parts, while Product is under observation of when Product has been returned for repair work. JMB ALBAY GADGETS liability shall be limited only to assisting and channeling the customer’s complaints and products to manufacturer.
Within the period of this warranty, the Manufacturer will repair or replace, free of charge; any part proving defective in material or workmanship. All warranty repairs and service must be performed by an authorized service center/facility.
All expenses related to replacing or repairing a defective part under this warranty shall be assumed by the Manufacturer except for the shipping expenses, which shall be assumed by the buyer for website orders.
Warranty exclusions
This warranty does not apply to any costs, repairs, or services for the following.
1. Service calls to correct the installation of the covered product, or to explain the usage of the product to the buyer.
2. Repairs necessitated by use other than normal home use.
3. Damage resulting from misuse, abuse, accidents, alterations, or improper installation.
4. Corrective work necessitated by repairs made by anyone other than the Manufacturers authorized service technician.
• Change of model and color is not allowed.
HOW TO CLAIM WARRANTY:
• Please follow the instructions below.
• Go to Contact us, give your customer information. Give us the details of the problem.
• Pack only the item/s in question and a photocopy of warranty slip into a box, enclose a letter containing all necessary concerns towards the
product.
• For provincial customers, please provide the waybill number for the returning item.
• For Daraga Albay Customers, just visit our main office.
• Once we receive the item we will then send it to our technical support team for the repair.
If there are any questions,concerning warranty, please feel free to contact us before purchasing.
• For warranty support, allow seven days for check-up and diagnosis.
• After the diagnosis has been completed, if you would like to continue with the repair, it takes about 2-3weeks for the repair to be done.
PLEASE NOTE:
Some units which needs replacement for parts shall take longer since the parts/material required has to be ordered.
50% deposit guarantee is needed for this procedure.
JMB Albay Gadgets will not be held liable for incidences that shall arise from the availing of services from a third party.
For customers who’s entitled for unit replacement, he/she will be informed thru text/email or call if units have been replaced or replacement is available. Customers must claim their unit replacement within 7 days.
To avoid scammers please contact us at 0908-8677885 before deposit.
